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It's important to know that your order processing times are separate from the shipping times you see at checkout.


All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

For standard shipping, you should receive your order within 7-10 business days, after processing. Please note, we ask that once the package has shipped, you allow up to 14 days for your package to be delivered before contacting us to open a loss claim.


For Faster or Fastest shipping, our Expedited shipping rates vary based on weight, mailing address, desired delivery date. Please note, while most packages do arrive within 1-2 business days of the estimated 'faster/fastest' delivery date, we do not guarantee delivery on the estimated date shown during checkout.


Once your order has been placed, you'll first receive an order confirmation email followed by a shipment notification email with tracking once shipped.


Products from the same order can often shipped from different warehouses. This does not affect your shipping cost but may require the order to be delivered in multiple packages and the shipping time may vary on each item. You can also check the status of your order by logging into your account.


Please note, we ship only within the continental United States. We do not currently ship internationally.


For additional information on our shipping policies or any additional questions, please reach out to customer service. Please note we are not responsible for stolen packages.


If you have a problem or discrepancy (including shortages, damages, etc.) with an order, please reach out to us within 72 hours of receiving the goods.


Just so you know, we are not able to accommodate any style, color, or size swap or exchange requests via a replacement order. Items that have been printed, washed, decorated, and masks which are final sale items are not eligible for return.

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